QuickBooks Has Encountered a Problem & Needs to Close

How to Fix & [Solved]

Call us @ ☎ 1-800-515-3107 If QuickBooks application has crashed or encountered a problem & needs to close

While working on QuickBooks, one may encounter a problem “QuickBooks has encountered a problem and needs to close” - Any unsaved work will be lost. This can happen due to any number of reasons, especially when using QuickBooks point of sale. There is no reason to worry. You can try the fixes shown here and, hopefully, the problem should go away.

Causes Behind POS Error "QuickBooks Has Encountered a Problem & Needs to Close":

  • This error may show up when you try to connect to a server from a workstation.
  • It can also occur when you try to open QuickBooks desktop point of sale on a server.
  • It is possible that the computer system specifications do not match QuickBooks requirements
  • The company file could be damaged
  • The workstation cannot connect with the server in a network
  • Security features are set to too high
  • Damaged point of sale installation.
If your QuickBooks application crashed and run into a problem like above, and then you can try the following approaches: 

To Fix QuickBooks, Call toll-free (from the United States or Canada) 1 800 515 3107 Between 8:00 a.m. to 6:30 p.m. 7 days a week.

Text Chat: Click the chat icon on this page to discuss with our QuickBooks Chat Support team during our available hours (listed above.)

Top 7 Methods to Resolve QuickBooks Point of Sale Desktop Error

Method #1
  • Reboot the computer and launch QuickBooks again.
  • Reboot server and workstation, not just the workstation.
Method #2
Check system hardware requirement with QuickBooks system requirement for point of sale and upgrade if necessary.

Method #3
  • Switch on and off the multi user mode on the server.
  • On the server go to settings and select file—switch company file to single user mode and select OK.
  • Then reverse the process by choosing file—switch company file to multi user mode and click OK.
Method #4
  • Launch windows explorer and go to C:\Program Data\Intuit\Entitlement Client\v8.
  • Press Control+A keys together to select all files and then press delete and then press Yes to confirm.
  • Relaunch QuickBooks
  • Register QuickBooks desktop point of sale with Intuit.
Method #5
  • Go to windows explorer and activate “display hidden files and folders on your C drive.
  • Go to C:\Program Data\Intuit\ QuickBooks Point of Sale XX\Ini and right click on WSActivity and select rename and rename the file.
  • Close window and open run QuickBooks desktop point of sale.
Method #6
If none of the above works then uninstall and reinstall QuickBooks.

Method #7
Windows firewall may be the cause in which case try these steps:
  • Press windows key and R and run command line in which you type in “control” and then click on open. Your control panel opens.
  • Select Windows Firewall and then advanced setting and then click on inbound and click new rule
  • Select the port, then next and enter pot number and then click on next.
  • Select allow connection and click on next
  • Give the rule a name and flick finish.
  • Create an outbound rule in the same way. 
There is a more complicated way to resolve the situation by editing the Windows hosts file but this could be difficult so it is best left to experts.

If none of the above solutions works then it is a good idea to give us a ring so that we can deploy our expert to bring about a solution. 
Tags: ,
Share & Comment

Written by

We are a team of technical writers and provides user friendly, effective and easy to fix tips and techniques for printer errors and issues.



QuickBooks Chat Support is an independent provider of remote tech support for third-party accounting products. Any use of 3rd party trademarks, brand names, product & services is only for information. We hereby deny any aid, affiliation or authorization of or by any 3rd parties. If your accounting software product is covered by warranty, the technical support & service may be open for free from the manufacturer.
Copyright © True Support Number | Designed by QuickBooks Chat Support